01Withdraw from contract here
Fill in the form and press Confirm withdrawal. We email you a receipt with your statement and the time we received it.
02Withdrawal policy
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day of the conclusion of the contract.
To exercise the right of withdrawal, you must inform us:
Bob David, trading as SYNTEX INTERACTIVEZeil 23
60313 Frankfurt am Main
Germany
Email: syntex.interactive@gmail.com
of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory. You can also use the online withdrawal function on this page.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.
03When the right of withdrawal ends early
- Plans (a service): the right of withdrawal ends once we have fully provided the service, if you expressly asked us to start before the withdrawal period ended and acknowledged that you lose the right once the contract is fully performed (§356(4) BGB).
- Credit packages (digital content): the right of withdrawal ends once the credits are made available to you, if you expressly agreed at checkout that we start before the withdrawal period ends, acknowledged that you lose the right as a result, and we confirmed this to you (§356(5) BGB).
04Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
To Bob David, trading as SYNTEX INTERACTIVE, Zeil 23, 60313 Frankfurt am Main, Germany, email: syntex.interactive@gmail.com:
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service (*) / the supply of the following digital content (*):
Ordered on (*) / received on (*):
Name of consumer(s):
Address of consumer(s):
Signature of consumer(s) (only if this form is notified on paper):
Date:
(*) Delete as appropriate.